IMPORTANT: FollowMe customers should visit the FollowMe Support Portal to submit a support ticket, to avoid ticket delays.

For immediate support on legacy and current products, please first look at our knowledge base to see if your issue has a resolution described in the Knowledge Base. You may use your existing Ringdale account or create a new one.

If you are looking for a product manual make use of our extensive Product Manual Library in the MyAccount section, simply use your existing user login or create a new one.

For Ringdale products, we provide worldwide technical support 24/7 via our web sites. Please submit your issue or enquiry (in English if possible) on our Technical Support Enquiry form.

We have technical support personnel in the United Kingdom, the United States, Japan, Hong Kong, Singapore and Germany, and affiliate support in the United Arab Emirates allowing us to cover a multitude of time zones and languages.

For support enquiries, please use the Technical Enquiry Form, and we will respond to your enquiry as soon as possible.

If your enquiry encompasses a larger issue, which you feel you cannot address in our enquiry form, please contact us or e-mail us at [email protected].
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